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Request a block on an email address be removed

Billing Add-on takes the protection of your account seriously. One of the ways that this is done is by limiting the use of the system to users according to location and the domain associated with a user’s email address. The intent of this article is to provide directions for removing a block on an email address.

Remove block on user

In the case that a user is blocked, there are steps that you can take to get the email address white-listed in the Billing Add-on system.

  1. Please contact customer service.
  2. Provide the email address or related user account.
  3. Billing Add-on will process your request to remove a block on a user.

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