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Billing Add-on News Articles

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Billing Add-on expands into Canada

Canadian businesses that ship with FedEx and UPS are now able to sign up for , the small parcel auditing...

DHL causes chicken shortage for KFC stores

DHL’s delivery blunder forces KFC stores to close their doors

The new partnership between DHL® and KFC is definitely off to a rocky start. An operational failure at DHL® left...

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Ask SARA agentic AI parcel

The purpose of this article is to provide context around SARA, the agentic AI parcel management service built into ....

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Service discount rules in carrier agreements

The intent of this article is to guide you through the function of each service discount rule in carrier agreements....

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Will parcel lockers gain more popularity around the holidays?

The holiday season is here and shippers are scrambling to find the most efficient way to deliver millions of packages...

UPS FedEx and DHL don't always deliver on time

3 common misconceptions about carriers

Carriers and their sales reps want you to believe you are receiving the best service. With a lack of transparency...

This article will outline the freight claims process, types of claims, transportation laws, and benefits for outsourcing the claim filing process for your LTL and Truckload freight.

Everything you need to know about freight claims management

If you are in the logistics or transportation space, you will benefit from knowing the basics of freight claims. This...

Billing Add-on partner or reseller program shipment auditing

Everything you need to know about the Billing Add-on partner program

There’s a growing number of industries that could benefit from data-driven shipment auditing technology. ’s partner program provides an avenue...

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Enable the UPS online billing center

The UPS online billing center allows customers to access more features on the UPS.com website, including: Instant access to invoices....

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