Customer question
Where do I see the customs duty billed to a shipment inside the Billing Add-on customer dashboard?
Billing Add-on performs shipment auditing and parcel recovery on shipments sent internationally. Its expansion into international markets makes customs duty charges frequent.
Viewing customs charges in Billing Add-on
- Login to Your account.
- Tap Shipping Details on left sidebar inside the Billing Add-on dashboard.
- Tap the Tracking Number.
- Tap the Shipping Cost details
Customer tip
This information is also available within the Reporting dashboard in various reports that are both interactive and exportable.
