The intent of this article is to outline how credits are applied to your account.
Contents
- General
- Direct Customer
- Merchant
- Staff
- Issue credits to Customers or Merchant Customers
- Issue credits Merchants
- FAQ’s
General
Credits are applied to open invoices before payment is attempted on other payment methods stored on file (e.g. Credit Card, ACH).
The amount is transacted from the oldest open invoice first, and the credit balance applied to each subsequent invoice in chronological order.
Customer
Credits are applied for the amounts specified
Check your current credit balance by doing the following:
- Log in to your account
- Tap Settings within the left sidebar
- Your credits amount is listed in the top left corner
